Solis OS Privacy Policy

1. Introduction

Solis OS is a business management platform designed for small service businesses such as salons, barbershops, and spas. This privacy policy explains how we collect, use, and protect your information when you use our application.

2. Information We Collect

We collect the following types of information to provide and improve our services:

Account Information

• Name, email address, and phone number

Business Data

• Services offered and pricing
• Staff information and schedules

Customer Records

• Customer names and phone numbers
• Booking history and appointment details

Financial Data

• Invoice and payment records
• Expense records

Booking and Scheduling Data

• Appointment dates, times, and service details
• Staff assignments and availability

3. How We Use Your Data

Your data is used to:

• Provide and operate the Solis OS platform
• Manage bookings, schedules, and appointments
• Generate invoices and track payments
• Send booking confirmations and reminders via WhatsApp
• Maintain customer records for your business
• Improve the functionality and user experience of the app

4. Data Storage and Security

Your data is stored securely using Supabase, a cloud-hosted database and authentication platform. Supabase provides:

• Encrypted data storage
• Secure authentication and access controls
• Regular backups and infrastructure monitoring

We take reasonable measures to protect your data from unauthorized access, alteration, or destruction. However, no method of electronic storage or transmission is 100% secure.

5. Third-Party Services

Solis OS integrates with the following third-party services:

• Supabase — Used for database hosting, user authentication, and data storage. Your data is processed according to Supabase's privacy practices.
• WhatsApp Business API — Used to send booking confirmations, reminders, and other business-related messages to your customers. Message content and recipient phone numbers are processed through WhatsApp's infrastructure.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

6. Your Rights

You have the right to:

• Access your personal data stored in the app
• Edit or update your information at any time
• Delete your account and associated data
• Export your data upon request

To exercise any of these rights, please contact us through the app.

7. Data Retention

We retain your data for as long as your account is active and as needed to provide our services. If you delete your account, we will remove your personal data from our systems within a reasonable timeframe, unless we are required by law to retain it.

Business records such as invoices and payment history may be retained for a longer period to comply with legal and accounting requirements.

8. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns about this privacy policy or how your data is handled, please contact us through the app.